Customer Care

Handbook

This practical guide is aimed to help our Customers enjoy their new furniture for many years. It is also intended to provide information about the characteristic features of upholstered furniture, related accessories, raise awareness on different types of fabric and leather used in upholstery and instruct users on how to maintain the furniture depending on the type of cover. It is also intended to provide extra information with respect to comfort, seat types and support pillows.

Additionally, the Handbook is to help in smooth and efficient resolution of any potential claims. It also contains a detailed description of different options for Customers’ comments and the claim procedure stages all the way through dispatch.

Should you have any queries or require further explanation, please contact us by telephone or visit our web site. In the CUSTOMER CARE tab, you will find more practical guidelines.